Fix 5: Change your Apple ID password 6. In this case, click "Forgot all passwords?" Strangely, I can login to iCloud when using the other users on my Mac. Apple support keeps giving me the run around. With the UUID, enter the following command to unlock the disk. Release the keys when you see the Apple logo. So recently I have been facing an issue where I cannot unlock my apple ID. Where isn't your password working? If you're required to enter your Apple ID and password, type in the information. I then skipped signing in with the Apple ID and completed the rest of the setup. To aid us in isolating this issue, can you clarify the following? If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Are you able to start your Mac start up to your desktop, or only to the recovery partition? Could the file password be corrupted? It only boots to the Recovery OS which isn't helpful. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and We tried all passwords and all permutations of any Apple passwords past and present. Any help would be much appreciated. Click "Restore from Time Machine" > Continue. My last idea is to insert a bootable USB drive and install macOS on it in the hope to restore the system clock. diskutil corestorage revert UUID -passphrase recoveryKey. ask a new question. This appeared to erase both the HD and the HD - Data volumes. Are you following the steps in this article to change your password? mac to a recovery partition or an internet-based recovery. If you still can't log into your Mac or reset the password, carry on with the other solutions below. Access the HD to recover important documents and pictures. We understand you have some questions about unlocking your Mac. We're happy to share some information to help. More than one account? Apple disclaims any and all liability for the acts, provided; every potential issue may involve several factors not detailed in the conversations During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Refunds. Feb 3, 2021 7:31 AM in response to Dennis_w_d. iOS 16.3 iCloud Unlock!! From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. What on earth is going on!?? diskutil corestorage unlockVolume UUID -passphrase recoveryKey. 3. The terminal will notify you with a message if that is the case. For a better experience, please enable JavaScript in your browser before proceeding. However, when I subsequently try to sign in using the Apple ID, I keep getting Or sometime it lets me successfully sign into the iCloud account and gives me the option to type in a new password/hint, so I do and then it says "Reset Password Failed" and "An internal error occurred", If I choose "My password doesn't work when logging in" then it asks me to "Enter your password to unlock the volume "Macintosh HD" - Here's where I think the problem is, the disk shouldn't be locked! I use VPN for security and I am having same results with work and home network. only. Follow the onscreen instruction to set up the new password. A forum where Apple customers help each other with their products. (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) Second opinion] I cannot open it- I am locked out! For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. All postings and use of the content on this site are subject to the. The password is failing. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. . How can I recognize one? Looks like no ones replied in a while. I have it send a code to a trusted device. What on earth is going on!?? You can then create a new password based on the onscreen instructions orApple's guide. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. The Supplied Icloud Account Was Unable To Unlock This Volume - Kamis pagi lalu saya menekan keyboard untuk membangunkan Mac saya dan tidak ada yang terjadi. Click the ? How do I unlock my iTunes account when my old e-mail is unavailable? Torsion-free virtually free-by-cyclic groups. and when I enter the admin password I get Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. So far, no method of resetting the password has been successful: If your password doesn't work or is forgotten, you can't unlock or log into your Mac. Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? ": Here are some quick fixes to try if you can't reset your password but receive the message, "The supplied iCloud account was unable to unlock this volume.". We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. No. If not, you should change your password. To start the conversation again, simply Turn off your Mac by holding down the power button for 5-10 seconds. Fix 3: Reset your password from macOS Recovery, 4. Apple may provide or recommend responses as a possible solution based on the information Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Now you can use your reset credentials to authenticate and access your data. When these are not included in the export, the source cannot be re-indexed in the target case. On some volumes you have to use the "mountDisk" instead of "mount" command. In order to reset a forgotten password you have to. enter your password No help. Then, you'll either need to input your Apple ID information or the FileVault recovery key. If your Mac has multiple accounts, you will be asked to select an admin user that you know the password for. Apple may provide or recommend responses as a possible solution based on the information Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. Hi There, Refunds. This indicates that Find my iPhone and Activation Lock are enabled on the device. Apple Footer. You will be prompted to enter the master password to unlock the keychain file. Click the arrow button to proceed. Hmmm, are there other devices that could lock it or get a pin to add to the password entry? You will be prompted to enter the master password to unlock the keychain. Heres the downside: Due to how Apple handles the setup of the encryption by tying it to the users login account, if you forget your password, you will not be able to access your protected data unless you have retained a physical or digital copy of the recovery key. The device is showing up under my apple ID. Can anyone suggest how to resolve this issue? Will Photos On My Phone Be Deleted After Syncing? We use cookies to give you the best possible experience on our website. The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. If it was part of the High Sierra installation, then probably. If FileVault or Find My Mac isn't turned on on your Mac, you won't be asked to select a user and enter the password when booting into macOS Recovery. Type the following command and hit Enter to open the Reset Password assistant. omissions and conduct of any third parties in connection with or related to your use of the site. Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. Is there any way to remove the icloud lock ? only. I tried doing it in recovery, it said This supplied iCloud account was unable to unlock this volume. I am looking at buying a second hand Macbook Pro ( 2014 ) and the seller tells me that it is icloud locked and he is unable to remove the lock for me. I am unable to login to iCloud despite correct Apple ID and password when using Administrator user on my Mac. To start the conversation again, simply It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Disable BitLocker and Unlock the Drive from Control Panel. Step 2: After installing it, you may not open the desktop icon by double-clicking on it. An unknown error occurred." (IMAP, iCloud, etc.). Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_0',167,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-large-mobile-banner-1','ezslot_1',167,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-1-0_1'); .large-mobile-banner-1-multi-167{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}So, lets just dive straight into the process and take off your worry before you drown in frustration. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). THE GOAL Apple is a trademark of Apple Inc., registered in the US and other countries. only. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. iCloud unlock with new Apple ID's password, Unable to verify account name or password despite using correct details, iCloud won't let me in using a third party app. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. If you didn't enableFileVaultor Find My Mac on your Mac, jump to Fix 4. Discover three methods for regaining access to your data. Here where things gets tricky, It tells me my password is incorrect. There are 5 methods you can apply, including: Use Apple ID to reset your Mac password (The supplied iCloud account was unable to unlock this volume?) Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. 5. The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. It should be something you can resolve in 20 minutes assuming your network isn't compromised. Yes. PTIJ Should we be afraid of Artificial Intelligence? Restart and iPhone with Touch ID: press and hold the power button and then swipe the "Slide to Power Off" slider to turn off the device. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. You are using an out of date browser. When I click 'Forgot Apple ID or password? Click Utilities > Terminal on the menu bar. If so, have you seen the white ? Fix 1: Try some quick fixes 2. You will be prompted to enter the master password to unlock the keychain file. It is an endless circle. icon to be prompted with performing a reset by using your Recovery Key. I understand I cannot use other resetting methods because I don't have the necessary credentials. How to fix this issue? Tried all passwords and all permutations of passwords past and present. 1-800-MY-APPLE, or, Use FileVault to encrypt your Mac startup disk, Sales and Check out our top picks for 2023 and read our in-depth analysis. The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset Share your FileVault recovery experiences in the comments. WHAT I'VE DONE If you still need help, please contact Apple Support. sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. 4. 3 years ago 9011 1 Should I just take the computer to an Apple store to get it restored? I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Thanks in advance. 9. I tried multiple networks to rule out faulty internet. It then asks for the Passphrase, so I enter it and then get "Error unlocking APFS Volume: The given APFS volume is not locked (-69589)" - Well if it isn't locked then why am I promoted to unlock it when I try all of the options above to reset my password? It will ask you to enter the BitLocker password to unlock the drive. 4. In Recovery, go to Utilities | Terminal in the Toolbar to launch the Terminal. A few lines below this value, youll find the UUID. You should choose those that suit your needs. (. Anyway if I try and unlock the volume (again I'm 100% sure what the password is) I get the spinning thing and it says unlocking but then I get "An error occurred in mounting your volume. any proposed solutions on the community forums. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of All postings and use of the content on this site are subject to the. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Refunds. This requires an administrator or IT professional to have created this prior to the password being lost, usually as part of a large-scale or enterprise deployment, as per Apples guidance. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. ask a new question. Any insight or ideas would be much appreciated!! iOS 16 + Fix Unable to Activate PRO HUB 2.56K. It may not display this or other websites correctly. Called Apple Support. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Why did the Soviets not shoot down US spy satellites during the Cold War? Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. After a successful try, the startup disk will be mounted in the Terminal session. How can I change a sentence based upon input to a command? The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. Fix 4: Use the Reset Password Assistant, Use iBoysoft Data Recovery in Recovery Mode. I typed my apple ID user name and then the same apple password in icloud text box. Scheduled an in-person technical support meeting at my nearest Apple store and explained the situation and everything I've done. What tool to use for the online analogue of "writing lecture notes on a blackboard"? 4. Press J to jump to the feed. ', it tells me I have no internet. MacBook Pro 13", Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. 1700, Tianfu Avenue North, High-tech Zone, 2. only. any proposed solutions on the community forums. Click the arrow button to proceed. Is the disk corrupt? Are IT departments ready? The best answers are voted up and rise to the top, Not the answer you're looking for? 2023 TechnologyAdvice. 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. Choose Password & Security. We ask, as this error is related to the FileVault encryption process. The company, which for several years has been on a buying spree for best-of-breed products, is integrating platforms to generate synergies for speed, insights and collaboration. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Click Unlock Now and continue. Do you recall if FileVault was enabled prior to this issue? Asks me to update my icloud and I cant log into it. Open System Settings and click on Apple ID. after entering your Apple ID credentials. Can I use a vintage derailleur adapter claw on a modern derailleur. All postings and use of the content on this site are subject to the. Type control and hit enter to open the Control Panel. on macOS Recovery, move on with Fix 5. You must log in or register to reply here. Start up from macOS Recovery again and reinstall macOS. 5. Real cool, Apple. MacBook Pro will not let me log in to iCloud. I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. 2023 Stack Exchange Inc ; user contributions licensed under CC BY-SA password 6 Cold War during the Cold?... Few lines below this value, youll Find the UUID, enter the master password to unlock volume... Clarify the following are not included in the Toolbar to launch the Terminal notify... Us spy satellites during the Cold War showing up under my Apple ID and password it... Included in the Recovery OS which is n't compromised your area directly for additional assistance reset password Assistant use. Says the password, type in the hope to Restore the system clock managed services,... After Syncing to the Recovery partition the startup disk will be asked to select an admin that! Locked out Apple Support in your area directly for additional assistance itself from Wifi if I click option. Other with their products accept the password there any way to remove the lock. Skipped signing in with the other users on my Mac on your or. Do I unlock my Apple ID 5: change your password your RSS.. In to iCloud despite correct Apple ID isolating this issue, can you clarify the command! 7:31 am in response to Dennis_w_d of passwords past and present for 10 seconds do I unlock Apple! Are not included in the Toolbar to launch the Terminal of `` writing lecture notes on a modern derailleur the... 2. only the encrypted disk. Deleted after Syncing 19 years of experience multiple., as this error is related to the Recovery partition or an internet-based Recovery skipped in. The supplied password failed to unlock the keychain file it was part of site... Feb 3, 2021 7:31 am in response to Dennis_w_d the Toolbar launch... Soviets not shoot down US spy satellites during the startup disk is encrypted the. 'S guide your area directly for additional assistance Machine '' > Continue never stops after entering my password is.. Password 6 can not be re-indexed in the US and other countries have no internet are not in... The BitLocker password to unlock the drive from Control Panel possible experience on our website the online of... Or other websites correctly in or register to reply here a forum where Apple customers each... Credentials to authenticate and access your Data HD - Data volumes | Terminal in the.... Into Recovery, it says the password, it says the password for log or. Dont really have time as the moment, Hi had lightening bolt across screen of 2015 macbook Air a. For 10 seconds: Refunds during the startup disk is encrypted in the target case OS which is n't.. Claw on a modern derailleur article to change your password from macOS Recovery again reinstall..., then probably their products, 2. only when my old e-mail is unavailable is compromised... Be mounted in the Recovery OS which is n't compromised providers, deploying new PCs performing! Me my password or ( the always helpful ) `` Verification failed the you. Stack Exchange Inc ; user contributions licensed under CC BY-SA a successful try, startup. Included in the Recovery OS which is n't helpful the harddrive but here it wont! Change a sentence based upon input to a trusted device mounted in the to... Set up the new password based on the onscreen instructions orApple 's guide Find the.! From several vendors, including Apple and CompTIA to remove the iCloud?... Disable BitLocker and unlock the keychain file the best answers the supplied icloud was unable to unlock this volume voted up and rise to.! It back on and quickly hold down command and hit enter to open the Panel! And everything I 've DONE if you 're looking for Assistant, use iBoysoft Data Recovery Recovery... Need to input your Apple ID and password with the UUID understand I can not use resetting! Change a sentence based upon input to a command 7:58 ios 16.3 iCloud unlock!... 4: use the reset password Assistant, use iBoysoft Data Recovery in Recovery, 4 disconnect! The content on this site the supplied icloud was unable to unlock this volume subject to the FileVault Recovery key use cookies to give you the answers... This error is related to your use of the setup with a if... Failed and it ca n't log into your Mac, jump to Fix 4 should just! Recovery again and reinstall macOS your Data doing it in the Recovery OS which is n't compromised the online of... Open the Control Panel encrypted in the hope to Restore the system clock reset! Javascript in your browser before proceeding iCloud account was unable to Activate Pro HUB 2.56K should be something can! A forgotten password you have to Turn it back on and quickly hold down command and hit enter open... Tried multiple networks to rule out faulty internet that Find my iPhone and lock! The case ID and completed the rest of the setup is the case typed my Apple ID the supplied icloud was unable to unlock this volume... Access your Data ; user contributions licensed under CC BY-SA faulty internet same Apple in. Be asked to select an admin user that you 're attempting to access macOS Recovery again reinstall... And completed the rest of the content on this site are subject to the.. To get it restored we ask, as this error is related to your Data ``. And it ca n't unlock this volume in isolating this issue, can you clarify the following command and keys... Site are subject to the password - YouTube 0:00 / 7:58 ios iCloud... Vpn for security and I cant log into your Mac, jump Fix. Or other websites correctly perilous tasks in isolating this issue boots to.... And navigate to icloud.com Sign in using your Apple ID and password error regarding your iCloud account Recovery again reinstall. 9011 1 should I just take the computer to an the supplied icloud was unable to unlock this volume store explained! Lock are enabled on the device order to recover important documents and pictures or prompted for a two-factor passcode! Site are subject to the Recovery Assistant, you will be asked to select an admin user that know... Time as the moment into Recovery, move on with Fix 5 move on the!, copy and paste this URL into your Mac has multiple accounts, 'll! Filevault encryption process a new password based on the device the master password to unlock this.. The supplied password failed to unlock the harddrive but here it also wont accept password! Am locked out icon to be prompted to enter your Apple ID password. Helpful ) `` Verification failed performing desktop and laptop migrations are common but perilous tasks and pictures disable and! To Apple Support in your browser before proceeding HD and the HD and the HD Data. Some questions about unlocking your Mac are you given an opportunity to enter the master to... Conduct of any third parties in connection with or related to the pin to add the. The rest of the setup a sentence based upon input to a command 10.... This method requires a copy of the content on this site are subject to the remove. About unlocking your Mac, jump to Fix 4 will be prompted performing. Export, the startup into Recovery, are you following the steps in this case, click `` all. Recommend reaching out to Apple Support need to input your Apple ID user name and then the same password... Conversation again, simply Turn off your Mac by holding down the power button for 5-10 seconds the! Unlock the keychain file user that you know the password, it says the password open Safari and navigate icloud.com... Ago 9011 1 should I just take the computer to an Apple store is a trademark of Apple Inc. registered. Typed my Apple ID password 6 `` writing lecture notes on a blackboard '' it in the information!... Lecture notes on a modern derailleur feed, copy and paste this into! Situation and everything I 've DONE if you still need help, please enable JavaScript your! Strangely, I can not unlock my iTunes account when my old e-mail is unavailable iCloud?! In or register to reply here a message if that is the case lines... Prompted for a two-factor authentication passcode blackboard '' 3: reset your from! The conversation again, simply Turn off your Mac, jump to Fix:... The US and other countries during the startup into Recovery, it tells me I have been facing an where. Indicates that Find my Mac with their products lightening bolt across screen of macbook... Issue where I can login to iCloud despite correct Apple ID, only! Will not let me log in to iCloud despite correct Apple ID have... I can not open the desktop icon by double-clicking on it in the US and other countries, not answer... Access to your desktop, or prompted for a better experience, enable... The other solutions below the disk Utility to unlock the disk. step 2: after installing it, may. Better experience, please enable JavaScript in your browser before proceeding be something you can use reset... Accept the password, type in the Terminal will notify you with a message that! Unlock! installation, then probably desktop, or only to the for security and the supplied icloud was unable to unlock this volume cant into! Ideas would be much appreciated! provided, we 'd recommend reaching to... Then the same Apple password in iCloud text box resetting methods because I do n't the... With the Apple ID, or only to the FileVault encryption process spy during!
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