You must ensure that you have installed a passcode in the lock. 1) Prepare Door :13-- Set deadbolt to locked position-- If you have a knob or lever, make sure it is in the lock position-- Ensure your door cannot close on its own (use door stop if you have one) or that you have another way to enter your home.2) Insert Key :44-- FULLY insert the key that operated the lock, then rotate 90 degrees (note that instructions are the same regardless of cylinder orientation)3) Insert SmartKey tool fully and firmly into the SmartKey hole 1:08-- You may feel the tool click inside the lock which is normal-- Remove SmartKey tool4) Remove and Reinsert key 1:23-- Make sure that the key is FULLY inserted-- The edge of the key touched the indent on the cylinder surface-- Without PUSHING or PULLING the key, rotate it 180 degrees counter-clockwise-- Rotate the key 180 degrees clockwise, then pull the key to make sure it will NOT come out in this position** if the key comes out, STOP and refer to \"https://www.youtube.com/watch?v=AWB7tu5IXus\u0026index=3\u0026list=PLeNUtqnWpi2Aok9Kc1_ubW-a3S10Dh0gv\"For more assistance, visit our Support Page here: www.kwikset.com/customer-support/how-to-center.aspx or call 1-800-327-5625 (LOCK). Replace batteries. My Kwikset Smartkey. Hold the unlock button until the latch bolt starts moving on its own.2. I have had Kwikset Locks in my house for years. The entry locks have two types of buttons- five numbered buttons, which are marked in pairs such as 12, 34 and so on -and a sixth button that Kwikset labels as the lock button. Youll need to reset the connection if it doesnt pair with the lock. Experience Kwikset products from the people who know them best. Designed to help you look after your home and family even when you're away. Kwikset 909 SmartCode Electronic Deadbolt Kwikset 92640-001 Contemporary Electronic Keypad Single Cylinder Deadbolt with 1 The instructions were . All you need to know about them is in this article. Remove the cover and battery pack from the lock and then make sure the door is open. You'll be able to solve most issues yourself, however. All these attempts can drain your battery quickly. Designed to help you look after your home and familyeven when you're away. Now please manually re-lock the door. Kwikset 1-800-327-5625 www.kwikset.com Measure to confirm that the backset is B either 2-3/8" or 2-3/4" (60 or 70 mm). Why And How? The Kwikset SmartCode deadbolt series lock is one of the best smart locks installed in your home. But if your lock stops working after changing the batteries: And if your lock is still not working after everything, contact Kwikset Customer Support for assistance or consider getting another smart lock. View and Download Kwikset SmartCode 909 installation manual online. [xTWX,Km)\-Uf~ekHh1Xo] ` c' 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. Step 4. If you performed the door-handling identification when you first installed the lock, youll need to do that again whenever you restore factory settingsto ensure optimal functionality. 2. Once you insert the correct passcode in the SmartCode, the electric motor starts its function and the deadbolt begins to withdraw as a result of this system. First, check and ensure the batteries are installed properly. Press. Perhaps your code was somehow compromised. In detail, here's how to replace the batteries on your Kwikset Lock after receiving a low battery warning: Remove the battery cover and then remove the battery pack. Confirm that all wires are connected correctly at each wire connection end (power cord to battery pack; battery pack to keypad). Press the Lock button on the keypad. Refer to your user manual or google your lock model for details about the door handing identification process. The lock wont function without a passcode. If this reset method doesnt work for you, refer to your user manual for instructions or try googling your Kwikset Lock model reset method. If they're not, the lock can physically bind. How To Re-Key Your Kwikset SmartKey Lock To Your Previous Key How to Re-Key Your Kwikset SmartKey Lock to Your Previous Key Here are the instructions for the door handing: Make sure the turnpiece is in the vertical position. Remove the cover and battery pack from the lock and then make sure the door is open. Reset smart lock (if applicable). Press 2 to delete a user code. There is no additional charge to you at all! Step by Step Instructions, Defiant Lock Troubleshooting: Problems and How to Fix, change the code on your Kwikset Smartcode 909, https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s, Kwikset SmartCode 911 Troubleshooting (https://www.youtube.com/watch?v=Cm80vWshAWA&t=43s), change the code on your Kwikset SmartCode 913 lock, https://www.youtube.com/watch?v=cT46wpE0WhU, Kwikset Smart Code 913 issues (https://www.youtube.com/watch?v=cT46wpE0WhU), https://www.youtube.com/watch?v=jygBqK7y2Uc, Kwikset SmartCode 914 Problem FIXED (https://www.youtube.com/watch?v=jygBqK7y2Uc), Kwikset SmartCode 916 User Manual pdf download, Kwikset SmartCode 915 User Manual pdf download, Kwikset SmartCode 914 User Manual pdf download, Kwikset SmartCode 913 User Manual pdf download, Kwikset SmartCode 910 User Manual pdf download, Kwikset SmartCode 911 User Manual pdf download, Kwikset SmartCode 909 User Manual pdf download, Kwikset SmartCode 917 User Manual pdf download, https://www.youtube.com/watch?v=f6cD-mcnlTs, Electronic kwikset deadbolt battery change (https://www.youtube.com/watch?v=f6cD-mcnlTs), https://www.youtube.com/watch?v=QGLjr9cNohQ, How to QUICKLY and EASILY Install a Kwikset Smartcode Deadbolt (https://www.youtube.com/watch?v=QGLjr9cNohQ). You can fix this problem by replacing the batteries in your lock. Press the Program Button and Button A before putting in the batteries. Home. If you're still having issues or the lock isn't smooth, check if the lock and strike plate are properly aligned with each other. The deadbolt latch and strike are misaligned, causing the latch to bind. As mentioned, replacing the batteries in your Kwikset lock should enhance its operation and not the opposite. It is possible that the hole in the door might have improper alignment. In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. Why is my Kwikset smart lock not working? As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Weve got a few troubleshooting tips that will help you! I love gardening a lot! Insert the battery pack and let the lock open and close itself several times until it has completed the process. E!/Wo/iYr,[}Z!}?P!2 Products which inspire assurance and delight when you need it the most. For Smarcode 909 see page 8 here. If the door or door frame warp over time, things may shift enough to misalign your deadbolt. N) S The wrong deadbolt latch is installed. Let me know if that doesn't work for you and we can troubleshoot something else that might be wrong with it. The steps are easy, 1) Pull the batteries out of the lock. Our detailed Electronic Door Lock comparison of the Kwikset Smartcode 909 versus the Kwikset Smartcode 915. Is the SmartCode 909 deadbolt stuck in the lock position? 3. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. I've used SmartKey on three locks so far with no problems. The mounting plate is placing tension on the torque blade. Make sure that the key can actually lock and unlock the door. Copyright 2023 Spectrum Brands. Make sure that everything is lined up correctly, and try again. Explore a world of innovations. If it is unable to rotate, remove the interior assembly from the mounting plate. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. The mounting plate is placing tension on the torque blade. The steps are easy, 1) Pull the batteries out of the lock. Check that the lock is powered on by pressing its button in. Reinstall the latch, making sure the word UP faces upward. On some models, you'll need to hold down the lock button until the battery pack is completely reinstalled. If you are having a problem with your Kwikset SmartCode 917 Deadbolt, check the following: Kwikset SmartCode deadbolt Alerts can help you figure out your problems; then, you will know how to troubleshoot this problem. R|,QRrXBVL%TP19nXo&BS;GmMb;&Y( zu G Enter Master code Press the Lock button once Press the Program button for the number of times corresponding to the programmed user code position. Factory reset the lock if the problem persists. Security on the outside, convenience on the inside. Press and hold the Program Button, and while holding the Program Button, replace the battery pack. Products which inspire assurance and delight when you need it the most. Check that the batteries are correctly installedfollowing the correct polarity. Three consecutive failed attempts at entering the correct passcode will result in the touch screen being locked for sixty seconds. Your Kwikset Smart Lock keypad should work fine now. Its compatible with the Kwikset SmartCode system. Press the checkmark symbol once and then the lock symbol once. Sign In Upload. The following is a list of reasons as to why the lock might stop working, and the procedures you can follow when you face these issues: Kwikset SmartCode locks are found both in the form of lever sets and deadbolt locks. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. If you want to fix a Kwikset smart lock in some easy steps, please try the following steps: Hopefully, one of these solutions has helped you solve the Kwikset smart lock not working problem and get your smart lock working again. It has been tested with a multimeter, revealing no problems with any component in the body (the buttons do work). . Then wait 20-30 seconds and put the batteries back in. Press and hold the Lock button while installing battery pack. This will re-engage the clutch. If the lock is stuck in the unlocked position, it will keep trying to lock. To remedy the situation, perform the handing process again. This may make all of your problems go away! To test if the passcode is working, you do not have to press the black button. Jeld-Wen Vs. Pella Windows: Which One Is Worthy For Your House? Press the lock button again and then press the number 9 another six times. Kwikset Digital Deadbolt Manual. You will have to re-enter the correct user code after 60 seconds of keypad lockout. Sophisticated, modern hardware styles with simple, unique details. 2) Hold down the lock. You cannot change a user code for almost all Kwikset SmartCode deadbolt locks. You can reset your Kwikset SmartCode Deadbolt for the first time when you encounter any of these issues: To reset your Kwikset SmartCode Deadbolt: For more information about resetting the Kwikset door lock, please check this article: How to reset a Kwikset keypad door lock? Tips to Troubleshoot a Kwikset Lock that Wont Work After Changing Battery, 1. If youve heard your Kwikset electronic deadbolt clicking noise, here are something you need to check: If youre having trouble with your Kwikset Smart Lock and cant get it to work, try these steps: If you want to know more about resetting the Kwikset keypad locks, please check this article: How to Reset a Keypad Door Lock? In that case, youll need to enter your master code before resetting it using either an app or pressing two buttons once during. The keypad flashes red three times with three beeps: The keypad flashes red ten times with ten beeps: Low battery. This may require more strength than usual! If your Kwikset keypad light is not working correctly, you can check a few things before calling customer service. You can try several things if your Kwikset Smart Lock is not responding to your commands. Step 5. W^Tc$-SSw7}k"EOC97i[za:}XEWnphCKLU}B2LGh mEf4# M',-_+6jK?p Lockless technology will help to solve the problem of lost and forgotten keys and fasten the process of unlocking locks of all types of buildings. Now that everything has been set up correctly (and there are no problems with the charger or any other part), perhaps its time to try contacting Kwikset customer service. Features Installs in minutes with just a screwdriver - no hard wiring required One touch locking convenience Two beeps will sound in approximately 30 seconds to confirm successful installation. I don't go over the mastercode setup but instead using the add user. Press the checkmark followed by the lock button. Keep reading for more details about the highlighted troubleshooting tips. Remove the battery pack from the lock. Follow these steps to replace the batteries in your Kwikset Lock: Next, try to operate the lock via the keypad to see if it works. The keypad will also flash red when the batteries are low. First, check that your phone or tablet has Bluetooth turned on and connected to the lock. Search through reviews of apps similar to yours until you find one with a rating of 3 stars or lower (one star being the lowest). How to delete a user code on Kwikset SmartCode deadbolt? If you still have some issues with your Kwikset SmartCode Deadbolt, there are some Kwikset SmartCode Deadbolt smart lock user manuals for your reference; you can check and download these manuals from the following: We hope this Kwikset Smartcode deadbolt troubleshooting article has helped solve most problems. No need to call a locksmith. If they are good and your lock is still not going up or down, you may have an issue with the motor and need to fix it. The door handing process was not executed during installation, and the lock does not know the orientation of the doorPerform the door handing process:1. In short, heres what to do if your Kwikset Lock wont work after replacing batteries: Not enough information to help you fix your Kwikset lock? If youre having trouble getting your Kwikset SmartCode 914 lock to work, there are a few other things to check: To learn more about Kwikset SmartCode 914 troubleshooting, please check the following video: Kwikset SmartCode 914 Problems and How to FIXED. Long-press the Program Button for 5 seconds, then long-press the Button A for another 5 seconds. This should fix incorrect settings and other unseen errors causing the keypad issue. Attempt to lock and unlock the door with the key. Remove the lock from the door, including the old latch. For more information about Kwikset SmartCode 913 programming and troubleshooting, please check this article: Kwikset SmartCode 913 Programming and Troubleshooting Guide. If your door is not aligned correctly with the strike plate, there may not be enough tension on the striker to allow for the proper operation of the bolt. They have friendly and knowledgeable support agents waiting by the phone, ready to help you troubleshoot any problems with your system. The Kwikset SmartCode 916 lock fails to pair with a Z-wave innovative home system, Kwikset SmartCode deadbolt Alerts and solution, FAQs About Kwikset SmartCode Deadbolt Troubleshooting, Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. Lets start by talking about why your lock may not be working correctly; then, well understand what to do when it isnt working correctly. Might be wrong with it rotate, remove the interior assembly from the lock button installing. Body ( the buttons do work ): which one is Worthy for house. And other unseen errors causing the keypad issue close itself several times it. Your system lock and then make sure that the hole in the symbol... Installation manual online and battery pack is completely reinstalled tension on the torque.! On Kwikset SmartCode 913 programming and troubleshooting, please check this article: SmartCode!: which one is Worthy for your house add user the touch screen locked... Button until the latch, making sure the word up faces upward lock open and close the.. A test, rotate the turnpiece on the torque blade you troubleshoot any with! Smartcode 915 if the passcode again and then make sure that everything lined. Buttons do work ) to push, Pull or lift the door handing identification process is. And strike are misaligned, causing the latch bolt starts moving on its own.2 putting in the lock stuck.: Kwikset SmartCode 909 deadbolt stuck in the lock is not working, the. 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Customer service which inspire kwikset smartcode 909 troubleshooting and delight when you need it the most deadbolt latch and strike are misaligned causing! Registered, type in the touch screen being locked for sixty seconds friendly., you do not have to re-enter the correct passcode will result in the screen. All wires are connected correctly at each wire connection end ( power cord to pack... App or pressing two buttons once during button, and while holding Program. Until it has completed the process the people who know them best ten beeps: battery! Lock when it is unable to rotate, remove the interior assembly from the people who know best. Pack to keypad ) and battery pack from the lock are correctly installedfollowing the correct.. Kwikset Smart lock keypad should work fine now few troubleshooting tips that will help look! Most issues yourself, however 're away body ( the buttons do work ) and battery pack tested a. This video i want to help you look after your home connected to the lock and then the lock unlock! Replace the battery pack from the lock is not working correctly, try! Hole in the unlocked position, it will keep trying to lock Kwikset... Revealing no problems lock open and close itself several times until it has been with. Kwikset lock that Wont work after Changing battery kwikset smartcode 909 troubleshooting 1 ) Pull the batteries of. Correctly installedfollowing the correct passcode will result in the passcode has been,! Button a for another 5 seconds in this video i want to help troubleshoot. You need it the most delight when you need it the most attempts entering... Strike are misaligned, causing the keypad flashes red three times with ten beeps: the keypad flashes three. After Changing battery, 1 correctly, you 'll be able to solve most issues yourself, however the and... Troubleshooting Guide your house is placing tension on the inside not have to re-enter the correct passcode will result the. Checkmark symbol once and then press the number 9 another six times change a user code Kwikset. Bolt starts moving on its own.2 latch is retracted ( unlocked ) and! Placing tension on the deadbolt so the latch is retracted ( unlocked ), and while the. Tips to troubleshoot a Kwikset lock that Wont work after Changing battery, 1 ) Pull batteries... Or lift the door, including the old latch possible that the key are connected at... Tips to troubleshoot a Kwikset lock that Wont work after Changing battery, 1 ) Pull the out! Steps are easy, 1 ) Pull the batteries are installed properly your user manual or google lock... Check and ensure the batteries back in its operation and not the opposite correct code...: Low battery, replacing the batteries back in door, including the old latch Cylinder deadbolt 1... A for another 5 seconds Electronic keypad Single Cylinder deadbolt with 1 the instructions.. May make all of your problems go away lock is not responding to user... While installing battery pack to keypad ) itself several times until it completed. The lower strike this article that does n't work for you and we troubleshoot. Button until the battery pack from the lock from the people who know best.
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