Use Device Manager to enable and reinstall the touch screen driver. The test ends after you reposition all the blocks or after three minutes, and the results display. If none of the previous steps worked, perform a hard reset or full shutdown and restart. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". Touch each of the blocks on the screen to erase them. HP 17.3" HD+ SVA BrightView WLED-Backlit Touchscreen Laptop, 10th Gen Intel Quad-Core i5-10210U up to 4.2GHz, 12GB DDR4, 1TB HDD, Backlit Keyboard, Wireless-AC, Bluetooth, Webcam, HDMI, Windows 10 The $749 HP Envy 13t is the best sub-$1,000 touch-screen laptop on the market. If it does not, continue with these steps. If cleaning the screen did not resolve the issue, continue to the next step. Go to. Change the power settings so that the touch screen stays active while the computer is in sleep mode. Turn on the computer, and then tap the screen to see if it responds.