HP customers affected by this program will be eligible to receive replacement battery services for each verified, affected battery at no cost. Note: Not all batteries in all HP ProBook 64x, HP ProBook 65x, HP ProBook 4xx, HP x360 310 G2, HP ENVY, HP Pavilion x360 15 inch, HP 11 notebooks, HP Thin Clients, and HP Zbook mobile workstations are affected by this recall. HP is expanding its battery recall program to include several more laptop models. In cooperation with country government safety authorities, HP participates in voluntary recall programs when a defective part is shown to cause a potential safety hazard. 5% coupon applied at checkout Save 5% with coupon. Januar 2017 hat HP eine Erweiterung seiner aktuellen weltweiten und freiwilligen, sicherheitsbedingten Rückrufaktion mit Ersatzbestellungsprogramm für bestimmte Notebook-Akkus, die im Juni 2016 bekanntgegeben wurde, angekündigt. These batteries have the potential to overheat, posing a fire and burn hazard to customers. Click on the link below to Download HP Battery Validation Utility. HP is asking owners to contact its customer service team immediately for a replacement battery. HP urges customers to recheck all potentially affected products. Tags (2) Tags: HP Pavilion Notebook 15-ab032T. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Note: customers who have already received a replacement battery through the recall program are NOT affected by this expansion. PC only works on 120V connection. HP customers affected by this program will be eligible to receive a replacement battery for each verified, affected battery at no cost. In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. HP customers affected by this program will be eligible to receive a replacement AC power cord for each verified, recalled AC power cord at no cost. Now in January 2018 it's again recalling laptop batteries that are at risk of overheating. Recalls and Advisories . HP customers affected by this program will be eligible to receive a replacement battery for each verified, affected battery at no cost. Incidents/Injuries: HP has received seven reports of battery packs overheating, melting or charring, including four reports of property damage of about $4,000 total. Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. BATTERY HP Laptop Battery 776622-001 Replacement Battery for HP Laptop LA04 Notebook Battery HP Pavilion 14 15 Battery 728460-001 HP 248 G1 Battery HSTNN-DB5M 796352-001 [33Wh/2200mAh/14.8V] 4.7 out of 5 stars 4. Tech giant HP has announced that it is recalling 78,500 laptops sold worldwide over issues with the laptops' batteries. HP participates in voluntary replacement programs for components or products that may cause functionality issues but are not related to a safety hazard. When HP Support Assistant opens, the product name, product … Back in January 2018, HP recalled 50,000 batteries (which followed a recall of 101,000 batteries the previous year). HP urges customers to recheck all potentially affected products. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded HP announced today that it is recalling the lithium-ion batteries in more than 50,000 laptops because of the danger of fire in cases of battery malfunction. Customers can visit HP’s site to learn if their battery should be replaced. It is essential that customers recheck their batteries, even if they did so previously and were informed they were not affected. Now in January 2018 it's again recalling laptop batteries that are at risk of overheating. HP announces recall of additional Notebook Computer batteries On January 24 2017, HP announced an expansion of its ongoing worldwide voluntary recall and replacement program for certain notebook computer batteries, which was announced in June 2016. If the validation process indicates that your battery is affected, cease use of the battery immediately and remove it from the notebook. The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. In June 2016, around 41,000 laptop batteries were recalled and more than 100,000 more were recalled in … In January 2017, HP announced an expansion of its ongoing worldwide voluntary safety recall and replacement program, for certain notebook computer batteries, which was announced in June 2016. HP is expanding its battery recall program to include several more laptop models. The HP laptops that are affected were shipped in … Additionally, these batteries may have been sold as accessories or replacement batteries for HP ProBook 4xx G5 (430, 440, 450, 455, and 470), HP ENVY 15, and HP Mobile Thin Clients (mt20, mt21, and mt31) or for any of the preceding products from December 2015 through December 2018 through HP or an authorized Service Provider. HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected. If necessary, purchase and install a replacement battery . PALO ALTO (dpa-AFX) - HP has announced a voluntary recall of about 52,600 lithium-ion batteries for laptops sold in the U.S and Canada, due to potential fire risk.According to the company, the HP is expanding its recall of laptop and mobile workstation batteries because of concerns over "fire and burn hazards." In Windows, search for and open HP Support Assistant. Better safe than sorry. 78,500 laptop batteries are to be recalled after eight new reports of battery packs overheating, melting, or charring. … The right HP laptop battery for you. HP Fax 1040 and 1050 were recalled on January 31, 2012 in Canada, Mexico and U.S.A, and HP Fax 1010 and 1010xi were recalled on June 28, 2008 for Canada, Mexico and U.S.A. These AC power cords have the potential to overheat, posing a fire and burn hazard. The HP Battery Program Validation Utility will check if the battery in your notebook computer is affected. Consumer Reports explains how to find out if your device is affected, disable the battery, and request a replacement battery. This recall involves lithium-ion batteries for HP Notebook computers and mobile workstations. Note: Not all HP notebook PCs listed above have an affected battery pack. HP urges customers to recheck all potentially affected products. Battery packs supplied with certain HP, Compaq, HP ProBook, HP Envy, HP Pavilion Notebook computers. HP urges customers to recheck their batteries, even if they did so previously, and were told they were not affected. HP Recommended. HP is recalling 78,500 of its laptops due to possibility of the battery overheating and catching fire. The recall expansion involves lithium-ion batteries for HP commercial notebook computers and mobile workstations were sold to businesses and other organizations. Die Rückrufaktion wurde um zusätzliche Akkus, die mit denselben Notebook-Produkten geliefert wurden, erweitert. On August 26, 2014 HP announced a worldwide voluntary recall and replacement program in cooperation with various government regulatory agencies, for certain AC power cords used with AC adapters distributed worldwide with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations. As many of these batteries are internal to system and are not customer replaceable, HP is releasing an update to the BIOS for batteries affected by this program expansion that will discharge the battery and disable future charging until the battery is replaced. Note: Not all batteries in all HP notebooks are affected by this recall. The program has been expanded to include additional batteries that were shipped with the same notebook products. In a blog post, HP has put out instructions on how to enable 'Battery Safety Mode' in case a battery is included in the recall. The recall is part of a continuing series of batteries being recalled by HP. HP has announced a new laptop battery recall due to overheating issues. This time last year a global battery recall was underway for more than 100,000 HP laptops. WAWood. Both these numbers return 0 out of 0 in various searches. HP urges customers to recheck all potentially affected products. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Microsoft Windows 10 (64-bit) View All (2) 5 REPLIES 5. HP said that the batteries could catch fire or burn those who are using them. Sign in; Browse cancel. Get it as soon as Mon, Dec 28. In August 2019, HP expanded its ongoing worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries which was announced January 2018 and expanded in January 2019. This is the case whether you buy a replacement laptop battery or simply have one in your new HP laptop. If your battery is impacted, follow the instructions to contact HP. The affected batteries were shipped with specific HP, Compaq, HP ProBook, HP ENVY, Compaq Presario, and HP Pavilion Notebook Computers sold worldwide from March 2013 through October 2016, and/or were sold as accessories or spares, or provided as replacements through Support. FREE Shipping by Amazon. The move is an extension of a recall first announced in January 2018, which then involved 50,0… Battery Recall Update . The battery in a notebook PC is designed to provide dependable power; however, all rechargeable batteries gradually lose their capacity to hold a charge. HP expands laptop battery recall due to fire and burn hazards. © Copyright 2020 HP Development Company, L.P. https://store.hp.com/UKStore/Merch/Cart.aspx, https://www8.hp.com/uk/en/search/search-results.html?ajaxpage=1&jumpid=se_r1002_uken_ac_hp#/page=1&/qt=, https://hp.com/cma/ng/lib/exceptions/privacy-banner.js, Click or use the tab key to select your country, https://iapproltautocm.austin.hp.com/hp-iap-autocomplete/search?companyCode=HPI. The news comes at the tail-end of a disastrous week for computer manufacturers. HP first issued a warning about the potential fault back in January 2018. HP stands behind the performance of all HP products when using genuine HP replacement batteries. However, original batteries replaced as part of the program announced in June 2016 are not affected by this program expansion. We learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern. I have the same question. March 13, 2019 10:57 a.m. PT 2 In early 2018, HP issued a battery recall after it was discovered that some of its laptop batteries could overheat … Important Update: HP Notebook Computer and Mobile Workstation Battery Safety Recall and Replacement Program Announced in January 2018 and Expanded in January 2019 - Additional Batteries Identified Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice. or . NinjaBatt Laptop Battery for HP 800049-001 K104 800010-421 KI04 KIO4 HSTNN-LB6R 17-G121WM TPN-Q160 TPN-Q158 TPN-159 TPN-Q161 TPN-Q162 HSTNN-DB6T HSTNN-LB6S - High Performance [4 Cells/2200mAh/33Wh] 4.5 out of 5 stars 1,175. The models affected include a number of business laptops including various ProBook models, along with models in the Envy, x360 and Notebook range. HP announces recall of additional Notebook Computer batteries On January 24 2017, HP announced an expansion of its ongoing worldwide voluntary recall and replacement program for certain notebook computer batteries, which was announced in June 2016. 99. HP first issued a warning about the potential fault back in January 2018. Customers should cease use of affected batteries immediately. As many of these batteries are internal to system and are not customer replaceable, HP is releasing an update to the BIOS for batteries affected by this program expansion that will discharge the battery and disable future charging until the battery is replaced.
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